(1) Responsibilities & Key Result Areas |
Major responsibilities: 1) Web Sphere Administration 2) Need to work on different shifts and also ready to work on on-call support on regular basis. |
(2) Competencies – Technical / Functional and Managerial |
Skills Preferred 1) Knowledge of trouble shooting Web Sphere 2) Fix pack installations and upgrades |
(3) Level of interaction - External & Internal |
Customer and Peer interaction |
(4) Education / Experience / Skill sets |
Education: BE/MS degree Skill Sets: 1) Platforms: Windows, AIX, Linux and Unix 2) Basic Knowledge on scripting Soft skills: Can do attitude, excellent verbal and written communication, listening, problem solving, multi-tasking, mentoring, interpersonal skills, organized, self-starter, quick learner, team-oriented, detail oriented, good work ethics. Experience 2 to 4 years of software customer support experience. 1-2 years of experience in direct communication with client Willingness/ Open to travel within India and abroad if required.
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Tuesday, March 02, 2010
Websphere Admin Jobs - Bangalore
Support Analysts (Wintel) - Bangalore
Support Analysts (Wintel)
No. of positions - 8
Work Location –
Education Qualification – Any Graduate
- 3 Years of IT experience as desktop/ system admin
- Good troubleshooting skills on Windows Desktop Platform
- Prior experience of remotely troubleshooting desktops & remote management tools
- Should have basic knowledge of Windows AD environment
- Understanding of networking basics (TCP/IP)
- Should have worked on automated OS deployment ( Symantec Ghost / SMS /WDM/ Altris etc)
- Willing to work in shifts Good communications skills (written & spoken) are a must
Site Admin Desktop Management - Bangalore
Site Admin & Desktop Management
No. of positions - 15
Work Location: - Bangalore/Potential Onsite
(Onsite-Offshore project – resources may be required to travel)
Education Qualification – Any Graduate
With Valid Passport
Mandatory Skills—
1. 4-5 Years of hands on experience on managing desktop, Server & LAN environments in large enterprises / manufacturing plant locations.
2. 6+ years of IT experience
4. Experience in installing WiFi access points & routers
5. Installation of operating systems through automated processes
6. Strong trouble shootings skills and hardware break fix skills
7. Experience in managing and coordinating with hardware vendor & suppliers
8. Strong ITIL knowledge
9. MCSE Certified
11. Co ordination with H/W vendor for break fix support
12. Should have strong communication skills
13. Strong understanding of call handling through Incident Management system (ticket based)
14. Documentation skills to create MIS reports related to Asset Inventories, SLAs etc.
Desirable Skills—
1. Exposure to troubleshoot Windows desktop environment (Primarily XP)
2. Work Exposure of a manufacturing plant setup
3. Should be familiar with Virtualization technologies (VM Ware)
4. Working through remote location and familiarity with remote management tools
5. Basic application installation skills of standard MS products e.g. SQL server
6. Knowledge of Enterprise Symantec Anti Virus implementations
IT Job Opening - Windows server Administrator
Windows server Administrator
No. of positions - 8
Work Location –
Education Qualification – Any Graduate
2. 6+ years of IT experience
3. Should be well versed with Windows server OS, Active directory architecture, Backup & Restore operations (specific to Symantec Backup Exec)
4. Should be familiar with day to day server management tasks like User management, server housekeeping, File & print services, server installation, RAID level configuration
5. Should be familiar with Virtualization technologies (VM Ware)
6. Co ordination with H/W vendor for break fix support
7. Basic application installation skills of standard MS products e.g. SQL server
8. Should have strong communication skills
9. Strong understanding of the Incident Management System (Ticket based)
10. MCSE with Server 2003 –
1. Exposure to troubleshoot Windows desktop environment (Primarily XP)
2. ITIL certification
3. Knowledge of Enterprise Symantec Anti Virus implementations
4. Working through remote location and familiarity with remote management tools